Aesthetix CRM - Conversations Inbox & Phone System Outage – Incident details

All systems operational

Show current status

Conversations Inbox & Phone System Outage

Resolved2 hours 20 minutes

Affected

High Level

Operational from 4:29 PM to 4:53 PM, Major outage from 4:53 PM to 6:50 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. Conversations should be loading now, and the phone system is working properly.

  • IdentifiedUTC

    We have identified issues with conversations inbox as well as phone system due to AWS & Cloudflare outages. We are working with High Level developers to resolve the issues as quickly as possible

  • InvestigatingUTC

    We are currently investigating this incident of messages disappearing and not showing in the inbox. High Level developers are actively working on a fix.