We identified the root cause of the issue and have resolved it. Our team is implementing a plan over the next two days to prevent this issue from recurring.
Identified
Identified
Some accounts are still experiencing issues with delays in EMR integrations, typically 15-20 minutes after actions are taken in the EMR. We have identified the problem and continue to work to bring the integrations back to stability.
Investigating
Investigating
We are currently investigating an incident with intermittent issues in our AX Connect platform, which operates all our EMR integrations. We will update as we identify and resolve the issue.
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