Aesthetix CRM - Notice history

Third Party: Twilio → PROGRAMMABLE MESSAGING → SMS experiencing degraded performance

Website - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026
100% - uptime

Mobile App (iOS & Android) - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Support - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

High Level - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 99.74%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notice history

Apr 2026

No notices reported this month

Mar 2026

Conversations Inbox & Phone System Outage
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Conversations should be loading now, and the phone system is working properly.

  • Identified
    UTC
    Identified

    We have identified issues with conversations inbox as well as phone system due to AWS & Cloudflare outages. We are working with High Level developers to resolve the issues as quickly as possible

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident of messages disappearing and not showing in the inbox. High Level developers are actively working on a fix.

Feb 2026

AX Connect Issues With Multiple EMR Connections
  • Resolved
    UTC
    Resolved

    We have resolved the issues with the Nextech Practice Plus integration. All integrations are functioning as expected.

  • Monitoring
    UTC
    Monitoring

    We have resolved the issues with Acuity. Nextech Practice+ integration is currently down due to expired secrets. We have contacted their support for assistance.

  • Update
    UTC
    Update

    We have deployed a fix on PatientNow Pro integrations and are starting to see those integrations work properly. We are actively monitoring. We are still working on a fix for Nextech Practice + and Acuity Scheduling integrations.

  • Update
    UTC
    Update

    We have resolved the issue with PatientNow Essentials. We are still working on a fix for Nextech Practice + and PatientNow Pro integrations.

  • Update
    UTC
    Update

    We have identified that the issue is affecting only the Nextech Practice+, PatientNow Pro, and PatientNow Essentials integrations. We are continuing to work on a fix for this incident.

  • Identified
    UTC
    Identified

    Certain EMR integrations are not currently firing. We are collecting all events and will process them once the issues are resolved. We are continuing to work on a fix for this incident.

Feb 2026 to Apr 2026

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